Pioneering Adoption Management backed by cutting edge research
For high complexity, high value digital products in a mandatory environment
Want to know if your Enterprise Software is delivering business benefits as intended, and if not, what to do about it? Get to know your level of adoption across software portfolios, processes, and user journeys.
What we do
Ossmo adoption management framework
DESIGN, IMPLEMENT, AND MANAGE FOR SUCCESS, NOT JUST ‘done’
Our Adoption Management Framework and Services are designed to ensure that enterprise customers can link desired meaningful user behavior to business benefits. Unlike other solutions that only factor in traditional usage metrics, we make adoption measurable through contextualized metrics that matter. Ossmo provides a foundation to guide and inspire value-driven decision-making that supports management to take pivot or persevere action.
Rethink
To leverage the benefits of Adoption Management practices for mandated enterprise solutions, we introduce a new way of thinking. We call it the Product Thinking Mindset. When enterprise solutions are mandated, we must go beyond the traditional project lifecycle thinking where we are driven by the completion of tasks and deadlines. With Product Thinking, we shift our focus to what really matters —delivering product outcomes that drive business benefits and value.
Enable
To be able to drive an effective transformation from Project Thinking to Product Thinking, you must enable the organization with a new mindset, supporting processes, tools, and ways of working between business, IT, and product vendors.
Transform
Working with the new Product Thinking mindset and supporting processes, tools, and ways of working, you will be able to initiate, drive, and scale the transformation across the enterprise in a repetitive and efficient way.
Want to know more about
Ossmo, our research,
framework and services?
Why we do it
From our Research on Adoption AND Adoption Management
Don’t make the common mistake of overlooking the critical nuances in voluntary VS mandatory software environments
Adoption
Adoption
Management
Sneak peek into
our latest research
Although information systems (IS) implementation and adoption are among the most extensively studied phenomena in IS research, lacking system use and business value from implementing mandatory IS remain an enduring challenge for organisations. Finally, and perhaps most strikingly, a noticeable observation was made over two decades ago by Dos Santos and Sussmann (2000) whose words still resonate:
“It is surprising that after over 40 years’ experience with IT, firms still are unable to obtain many of the benefits of information technology (IT) investments until many years after expenditures have been incurred.”
Case Study on Adoption Management:
Moving Enterprise Software from Launch to Leverage.
